The AA Auto Centre seeks a dynamic and customer centric Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Your responsibilities will include welcoming customers, listening to their needs, scheduling appointments, providing ongoing feedback, arranging transportation and verifying insurance before maintenance is scheduled.  Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service. Job objectives and work activities: - Represent the Auto Centre at reception, welcome customers, book in vehicles for repairs/servicing - Answer questions about service outcomes, schedule and book appointments, facilitate vehicle and customer drop-offs and pick-ups. - Assist with parts sourcing, and pricing and create quotes for customers’ approval. - Provide customers with feedback and information regarding the progress of vehicle repairs. - Establish and maintain good working relationships with fleet customers, to encourage repeat and referral business. - Complaints handling to resolution - Any other related duties as required by the MD from time to time Job knowledge: - A strong understanding of automotive technology and the automotive industry - Proficiency with industry-specific software - Excellent customer service, interpersonal and communication expertise - Strong knowledge of administrative processes and systems (workshop management system) - Good Technical (automotive) knowledge advantageous Job related skills: - Excellent customer service, interpersonal and communication expertise - Strong organizational, decision-making and problem-solving skills - Ability to write routine reports and correspondence. - Ability to communicate effectively with customers and staff (admin and technical). - Computer skills, ability to generate and interpret reports - Ability to calculate figures and amounts - Highly organised and process driven - Customer centric - Collaborative - Ability to effectively handle conflict Job experience: - Proven work experience as a Service Advisor or similar role at least 2 years - Multi-brand workshop experience essential Education: - Grade 12, tertiary admin qualification advantageous

The Workshop Mechanic will be responsible for diagnosis, repairs and servicing of customers’ motor vehicles. Job objectives and work activities: - Inspect vehicles to diagnose faults - Follow checklists and record findings, to ensure all-important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, tyres, lights and other potentially troublesome areas. - Confer with service advisor and /or customers to obtain description/s of vehicle problems. - Examine vehicles, compile estimates of repair costs, and secure applicable approval to perform repairs. - Order necessary parts for repairs in collaboration with Service Advisor. - Discuss work to be performed and future repair requirements with service advisor. - Plan work procedures, using charts, technical manuals, and experience. - Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups. - Disassemble units and inspect parts for wear. - Overhaul or replace carburettors, blowers, generators, distributors, starters, and pumps. - Repair, reline, replace, and adjust brakes. - Test and adjust repaired systems to meet manufacturers' performance specifications. - Test drive vehicles, and test components and systems to ensure that the repair/components are functioning within manufacturers’ specifications. - Remove and replace defective mufflers and tailpipes. - Repair and rebuild clutch systems. - Repair and replace automobile leaf springs. - Repair and replace defective ball joint suspensions, brake shoes, and wheel bearings. - Repair, overhaul, and adjust automobile brake systems. Tune automobile engines to ensure proper and efficient functioning. - Any other duties as required by the MD from time to time. Job knowledge: - Sound, up to date Automotive Mechanical knowledge. Job related skills: - Excellent motor related diagnostic skills. - Time management skills. Ability to prioritize work based on required turnaround time. - A high sense of urgency. - Excellent interpersonal and customer service skills. - Reliable. - Safety conscious. - Flexible. - Stress tolerant. Job experience: - At least 3 years working experience as a motor mechanic (petrol and/or diesel) Education: - Motor Mechanical qualification Other: - Own transport to and from the workplace premises Shift work may be required.

We are seeking a detail-oriented Polisher to join our team. In this position, you will smooth and shine the surfaces of various items, while checking for inconsistencies on the surface area or any potential safety issues. Applicants should be familiar with the materials commonly used in the industry and comfortable performing repetitive tasks. Job objectives and work activities: - Sand and buff auto bodies, to prepare for painting - Wash auto body in preparation for painting - Ability to move quickly between tasks required to prepare vehicle for painting - Ability to work effectively in a fast-paced environment - Ability to work effectively in a team setting - Other duties as assigned Job knowledge, Education and Experience: - Minimum Grade 10 or equivalent - Polishing experience in the industry strongly preferred - Comfortable with repetitive tasks - Attention to detail with excellent customer service, communication, and interpersonal skills. - Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods. - Willingness to comply with all company policies and uphold standards for service quality. - Availability to work weekends and holidays.

AT&T seeks a highly skilled panel beater to join our automotive repair workshop. The incumbent will be responsible for assessing damaged vehicles, estimating the cost of repairs, and repairing vehicles to their original condition. The successful applicant will have experience with body repair kits, spray painting and welding equipment, hydraulic lifters, and pneumatic saws. Job objectives and work activities: - Assessing the extent of motor vehicle repairs, restoration, or customization requests. - Preparing repair or modification cost estimates - Planning, organizing, and scheduling the workflow. - Restoring damaged vehicles to their original condition by removing dents, mending parts, removing rust, repairing scratches, and spray-painting panels. - Ensuring compliance to industry specifications and safety standards. 
Skills/Knowledge: - Panel beater certification, or equivalent vocational training. - Spray painting, general welding, and brazing experience. - Ability to operate mechanical, hydraulic, and metalworking equipment. - Thorough knowledge of automotive industry safety specifications and regulations. - Physically fit and able to operate heavy machinery. - Exceptional customer service and interpersonal skills. - Availability to work overtime when needed. Job experience: - Proven work experience as a Panel Beater for at least 5 years

AT&T seeks an experienced Vehicle Damage Assessor to join our team. The candidate will be responsible for assessing damaged vehicles, determining what repairs are necessary, authorising repair work and making sure that all invoices received are relevant. A strong background in the assessment of damaged vehicles is necessary. Candidates from both an insurance, accident management and body shop background will be considered. 
 Job objectives and work activities: - Responsible for the authorisation of suitably costed repair estimates in line with agreed rates, methods and timings. Where initial estimated costs cannot be agreed, negotiate revised costs and methods in the best interest of the customer - Provide technical support for other claims department colleagues and wider business colleagues, as required. - Support the reduction of 'vehicle off road' time by challenging methods and processes to ensure customer inconvenience is minimised. - Where required, validate and authorise the payment of repair invoices within agreed customer limits and tolerances. - Provide technical support for repair rectification issues/complaints. - Where required, support prospective/existing customer visits, demonstrating our full range of capability and ensuring we maximise our competitive advantage. 
Skills/Knowledge: - In-depth knowledge and experience of motor accident damage repair practices. - Previous experience of accident damage repair estimating and working with leading repair estimating platforms. - Excellent customer service, interpersonal and communication expertise - Strong organizational, decision-making and problem-solving skills - Ability to write routine reports and correspondence. - Computer skills, ability to generate and interpret reports - Ability to calculate figures and amounts - Highly organised and process driven - Customer centric - Collaborative - Ability to effectively handle conflict Job experience: - Proven work experience as an Estimator for at least 5 years

AT&T Autobody seeks a dynamic and customer centric Service Advisor to join our team and act as a liaison between our customers and technicians. Your responsibilities will include welcoming customers, listening to their needs, scheduling appointments, providing ongoing feedback, arranging transportation, obtaining authorisation and verifying insurance before autobody repair work is scheduled.  Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service. Job objectives and work activities: - Represent AT&T Autobody at reception, welcome customers, book in vehicles for autobody repairs - Liaise with key contacts at corporate clients to schedule autobody repairs to fleet vehicles - Answer questions about service outcomes, schedule and book appointments, facilitate vehicle and customer drop-offs and pick-ups. - Assist with parts sourcing, and pricing and create quotes for customers’ approval. - Liaise with fleet management institutions to obtain authorisation for repairs. - Provide customers with feedback and information regarding the progress of vehicle repairs. - Establish and maintain good working relationships with fleet customers, to encourage repeat and referral business. - Complaints handling to resolution - Any other related duties as required by the MD from time to time Job knowledge: - A strong understanding of the automotive body repair industry - Proficiency with industry-specific software (Audatex) - Excellent customer service, interpersonal and communication expertise - Strong knowledge of administrative processes and systems (workshop management systems) - Good Technical (automotive) knowledge advantageous Job related skills: - Excellent customer service, interpersonal and communication expertise - Strong organizational, decision-making and problem-solving skills - Ability to write routine reports and correspondence. - Ability to communicate effectively with customers and staff (admin and technical). - Computer skills, ability to generate and interpret reports - Ability to calculate figures and amounts - Highly organised and process driven - Customer centric - Collaborative - Ability to effectively handle conflict Job experience: - Proven work experience as a Service Advisor or similar role at least 2 years - Multi-brand workshop experience essential Education: - Grade 12, tertiary admin qualification advantageous

The AA Auto Centre seeks a process oriented, logical thinker with strong technical, management and customer service skills to manage and oversee operations and service. Working in a fast paced, pressurised environment, the incumbent must demonstrate the ability to deal with a range of tasks and work with a diverse team of technical, administrative and service staff. Job objectives and work activities: Effective management and oversight of customer service operations, including oversight of: Daily vehicle intake (logging of job cards, quotation process, approval of expenses related to repairs, communication of approval to technicians etc), monitor and follow up on parts orders, ensuring all parts are booked on system, stock inventory is done, monitor and control the performance of the workshop using appropriate reports and tracking systems (Auto Manage) and ensure that customers' service files are up-to-date and readily available for reference. Technical: Ensure smooth operation of the workshop, in collaboration with the Workshop Foreman. In conjunction with the Workshop Foreman, ensure correct and appropriate allocation of technical resources based on work volumes and deadlines, monitor technicians' daily productivity to ensure optimal performance, performance management, coaching and guidance of technicians where required, where necessary assist with technical fault diagnosis to ensure correct diagnosis and repairs to client’s satisfaction, ensure the proper care, storage and inventory of tooling and equipment, ensure adherence to health and safety requirements. Client liaison: Establishes and maintains good working relationships with customers, both individuals and corporates, to encourage repeat and referral business, ensure timeous update and follow-ups, complaints handling to resolution. Effective management of Service Advisory staff: Direct and schedule staff activities, HR related tasks, including attendance management, coaching, disciplinary processes etc, maintain a safe work environment, any other related duties as required by the national manager from time to time. Job knowledge: Strong knowledge of administrative processes and systems (workshop management system), sound technical (automotive) knowledge, client liaison and relationship building. Job related skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, ability to write routine reports and correspondence, strong automotive technical skills, ability to communicate effectively with customers and staff (admin and technical), computer skills, ability to generate and interpret reports, ability to calculate figures and amounts, and perform reconciliations, highly organised and process driven, customer centric, self- managed and motivated, with the ability to motivate and manage others, collaborative , ability to effectively handle conflict. Job experience: Minimum 8 years’ experience in a similar role, with at least 4 of those at management level, multi-brand workshop experience essential, dealing with diverse staff base, technical, admin and service staff. Education: Grade 12 and Qualified mechanic with trade papers.

We’re hiring vehicle strippers & preparation staff. If you’re the right person, apply now!🚗

The AA Auto Centres at Randburg & Menlyn are looking for a process oriented, logical thinker with strong management and customer service skills to manage and oversee operations and service. Working in a fast paced, pressurised environment, the incumbent must demonstrate the ability to deal with a range of tasks and work with a diverse team of technical, administrative and service staff. Job objectives and work activities: - Effective management and oversight of customer service operations, including oversight of: - Daily vehicle intake (logging of job cards, quotation process, approval of expenses related to repairs, communication of approval to technicians etc). - Monitor and follow up on parts orders, ensuring all parts are booked on system, stock inventory - Monitor and control the performance of the workshop using appropriate reports and tracking systems (Auto Manage) - Ensure that customers' service files are up-to-date and readily available for reference Technical: - Ensure smooth operation of the workshop, in collaboration with the Workshop Foreman - In conjunction with the Workshop Foreman, ensure correct and appropriate allocation of technical resources based on work volumes and deadlines - Monitor technicians' daily productivity to ensure optimal performance. - Performance management, coaching and guidance of technicians, where required. - Where necessary, assist with technical fault diagnosis to ensure correct diagnosis and repairs to client’s satisfaction - Ensure the proper care, storage and inventory of tooling and equipment - Ensure adherence to Health and Safety requirements - Financial administration including: oversight and management of invoicing, banking and pay, legislation etc.ments for approval, reconciliations Oversight of Creditors and Debtors (specifically related to Corporate clients) Generate reports and maintain reporting systems Account for all documents, ensure that none are missing, and all are processed correctly. Client liaison: - Establishes and maintains good working relationships with customers, both individuals and corporates, to encourage repeat and referral business. - Ensure timeous update and follow-ups - Complaints handling to resolution - Effective management of Service Advisory staff (2) - Direct and schedules staff activities - HR related tasks, including attendance management, coaching, disciplinary processes etc. - Maintain a safe work environment. - Any other related duties as required by the MD from time to time Job knowledge: - Strong knowledge of administrative processes and systems (workshop management system) - Sound Technical (automotive) knowledge. - Client liaison and relationship building Job related skills: - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. - Ability to write routine reports and correspondence. - Ability to communicate effectively with customers and staff (admin and technical). - Computer skills, ability to generate and interpret reports - Ability to calculate figures and amounts, and perform reconciliations - Highly organised and process driven - Customer centric - Self- managed and motivated, with the ability to motivate and manage others - Collaborative - Ability to effectively handle conflict Job experience: - Minimum 5 years’ experience in a similar role, with at least 3 of those at management level. - Multi-brand workshop experience essential Education: - Grade 12, tertiary admin qualification advantageous

The AA Auto Centres (Menlyn and Randburg) seek process oriented, logical thinkers with strong technical and customer service skills to manage and oversee workshop operations and service. Working in a fast paced, pressurised environment, the incumbent must demonstrate the ability to deal with a range of tasks and work with a diverse team of technical, administrative and service staff. Job objectives and work activities: Technical: - Overall management of the workshop operations - Ensure correct and appropriate allocation of technical resources based on work volumes and deadlines - Monitor technicians' daily productivity to ensure optimal performance. - Performance management, coaching and guidance of technicians, where required. - Oversee and monitor technical fault diagnosis to ensure correct diagnosis and repairs to client’s satisfaction - Ensure the proper care, storage and inventory of tooling and equipment - Oversee stock control and usage of workshop consumables - Ensure adherence to Health and Safety requirements Customer Services: - Effective management and oversight of customer service operations, including oversight of: - Daily vehicle intake (logging of job cards, quotation process, approval of expenses related to repairs, communication of approval to technicians etc). - Monitor and follow up on parts orders, ensuring all parts are booked on system, stock inventory - Monitor and control the performance of the workshop using appropriate reports and tracking systems (Auto Manage) - Ensure that customers' service files are up-to-date and readily available for reference Client liaison: - Establishes and maintains good working relationships with customers, both individuals and corporates, to encourage repeat and referral business. - Ensure timeous update and follow-ups - Complaints handling to resolution - Effective management of Service Advisory staff Direct and schedules staff activities - HR related tasks, including attendance management, coaching, disciplinary processes etc. - Maintain a safe work environment. - Any other related duties as required by the MD from time to time Job knowledge: - Technical know how Strong knowledge of administrative processes and systems (workshop management system) - Sound Technical (automotive) knowledge. Client liaison and relationship building Job related skills: - Strong technical ability specifically in respect of fault diagnosis - Ability to write routine reports and correspondence. - Ability to communicate effectively with customers and staff (admin and technical). - Computer skills, ability to generate and interpret reports - Ability to calculate figures and amounts, and perform reconciliations - Highly organised and process driven - Customer centric - Self- managed and motivated, with the ability to motivate and manage a diverse team - Collaborative - Ability to effectively handle conflict Job experience: - Qualified mechanic - Minimum 5 years’ experience in a similar role, with at least 3 of those at management level. - Multi-brand workshop experience essential Education: Grade 12, tertiary admin qualification advantageous

The Auto Test and Tech group seeks a qualified Auto Electrician to service its workshops within Gauteng (Boksburg, Menlyn, Randburg). The Auto Electrician will be responsible for the auto electrical components of diagnosis, repair and servicing of customers’ motor vehicles. JOB SPECIFIC REQUIREMENTS - Work with computer-controlled engine management systems and other systems. - Service, identify and repair faults on electronically controlled machines such as electronic field systems, electronic gear selection, air-conditioning, and monitoring systems and safety systems. - Install electrical components and equipment such as gauges, lights, radios, alternators, starter motors and wiring looms. - Test the repaired parts/vehicles for safety, using special tools in order to ensure the proper operation and the effectiveness of maintenance activities. - Install electrically operated accessories such as radios, strobes, cameras and convertors. - Use of meters, diagnostic instruments, laptops and circuit diagrams to find electrical faults. - Test and replace faulty alternators, generators, starter motors, magnetos and related items such as voltage regulators and batteries. - Use hand tools, specialized electrical tools and instruments and machines, including drills, grinders, presses and lathes. - Follow safety and protection instructions and rules at work and ensure the proper use of equipment and tools to prevent any possible danger. - Solder or weld when repairing electrical parts, sell and install electrical parts and accessories. - Repair and service air-conditioning systems. - Any other duties as required by the MD from time to time. Job knowledge - Sound, up to date Automotive Electrician knowledge. Job related skills - Completed Grade 12 - Trade Qualification (Automotive Electrician) - Minimum of 5 years’ experience within the field - Valid Driver’s License - Product Knowledge (Auto Electrical products) - Computer literacy - Analytical & problem-solving skills - Knowledge in performing preventive maintenance - Knowledge in safety practices associated with vehicles maintenance - Must have excellent time and quality management skills - Good communication skills - Time management skills. - Ability to prioritize work based on required turnaround time. - A high sense of urgency. - Excellent interpersonal and customer service skills. - Reliable. - Safety conscious. - Flexible. - Stress tolerant. Job experience - At least 5 years working experience as a Automotive Electrician (petrol and/or diesel) Education - Automotive Electrician qualification Other - Own transport to and from the workplace premises - The incumbent will float between 4 of the AA Auto Centres and AT&T Auto Body as and when required.